Regardless of the fact that the web hosting service offered by the different companies is practically identical, each provider has a personalized platform with its own modifications and ways to perform specific procedures. That is the reason why, an info-laden knowledge base would be quite helpful both for persons with zero experience and for technically skillful individuals who will at some point find out how specific operations are executed, but will lose precious time in the meantime. The purpose of such a knowledge base is to help make the hosting service fast and easy to use, saving users lots of time and effort. The consequence is more contented clients, since they can easily find the info they wish, and less work for the client service staff, because usually the majority of the queries and problems that customers have got are already described in the knowledge base. Provided that the articles are properly written and encompass more things, you will be able to find out more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

If you get a shared website hosting plan from our company, you will obtain access to our exhaustive online documentation where you will see info on practically everything connected to our hosting solutions. The topics cover anything from how to set up an email account on your phone, to how to do different things using an .htaccess config file. The articles themselves are written in an easy-to-grasp fashion and include in-depth guidelines on how to execute a certain operation within your Hepsia Control Panel. You can also find info that’s not directly related to Hepsia, for example one that concerns Internet applications on your desktop PC. The entire collection of articles will be located in the Help section of the Control Panel, but the ones that are applicable to a particular Control Panel section can be accessed on the spot. Since we have encompassed as many topics as possible, you will be able to find out practically everything associated with your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers offer an extensive online article repository where you can find any info that you might need about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it based on the feedback that we have gathered from our customers over the years and, hence, our articles encompass specific issues that you might stumble upon and present the easiest means of rectifying them, for instance getting an HTTP 500 error message or not being able to send e-mails from your desktop PC even though you have the right outgoing mail server settings. The articles are available in every single Control Panel section and you can access them whenever you want. They can help you boost your knowledge not only about our services, but also about the web hosting field in general, as they include exhaustive instructions and general information such as what cron jobs or file access permissions are.