Apart from having more resources, a good reason why you could get your own hosting server and use it instead of a shared Internet hosting plan is the fact that you can install and run a wide selection of software. With a shared account, you can use apps, that don't require root access and are not set up server-side, so in the event that you need certain software for your sites, you cannot do the installation on a shared web server. This isn't the situation with a server of your own where you'll be able to install anything you want. The downside is that you may not have much experience and managing your own server is more challenging that managing a shared web hosting account in which the service provider takes care of most things. That's why we offer an extra service for our hosting server packages called Installation & Troubleshooting and you may make use of it any time you encounter any issues with the supervision of your hosting server.

Installation and Troubleshooting in VPS

The upgrade comes with 1 hour of custom work on your web server, so in case you get any one of our virtual private servers packages, you can take full advantage of this service and have our administrators do a variety of tasks which you can't do yourself or you simply have no time. They could install and set up any piece of third-party software for you in the event that the installation is challenging or they can troubleshoot any app that does not perform efficiently for some reason. You may add the upgrade to your plan as many times as you want depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade comes with thirty minutes of custom work on your server too, but just in case you require more than that, you could always add the Installation & Troubleshooting upgrade with a couple of mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Hosting

You'll be able to add the upgrade to any one of the dedicated hosting services that we offer at any time that you need it. In case you need some custom work from our admins just after your hosting server is set up, you'll be able to get the upgrade during the hosting server signup procedure, or when you need something to be carried out later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 60 minutes work from our administrators on your server, so in case you encounter any issues to install a third-party piece of software or some application gives errors and does not work the way it is supposed to, our specialists will be able to help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in case you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it features.