Integrated Ticketing System in Shared Website Hosting
In contrast to what you may find with many other web hosting providers, the trouble ticket system that we use with our Linux shared website hosting is an indivisible part of the Hepsia Control Panel, which comes with all hosting accounts. You will not have to remember several sign-in names and passwords, since you’ll be able to manage your tickets and the web hosting account itself from one place. So, if you’ve got a question or stumble upon a problem, you can get in touch with our client care staff representatives momentarily. Our ticketing system offers a clever search mechanism. This means that even if you have posted many tickets through the years, you’ll be able to find the one that you need without hassles. Furthermore, you can read knowledge base recommendations for handling commonly faced problems.
Integrated Ticketing System in Semi-dedicated Hosting
The support ticket system that we are using is incorporated into the Hepsia Control Panel, which we’ve developed for our Linux semi-dedicated hosting, so you won’t need a different support platform to contact our client care staff – you can do that on the spot if you experience a difficulty. Opening a new ticket requires several clicks of the mouse and finding an older one is just as easy. With our intelligent search filter, you can quickly track down any ticket that you have already posted. You can send a ticket whenever you wish as our client care team members are available to you 24x7x365 and answer in no more than 1 hour, although it seldom takes that much to receive a response. With the Hepsia Control Panel, you will have everything in a single place and you can just forget about needing to log in and out of 2 or more platforms to solve a simple problem.