When your website hosting company supplies live chat support, you are able to speak to an agent live and learn helpful info or get a problem resolved in a timely manner. The key advantage of using chat compared to calling to consult with a live person is that you will need just a computer with world wide web access, which means that you will not pay any charges in the event that you're in another state or country. Furthermore, it is a lot easier to copy and paste details for example domains, usernames or error messages in other words details that are sometimes difficult to share with the other party on the telephone. The real-time chat is also a considerably faster option to contact your web hosting service provider's support team as compared to using a ticketing system. Last, but not least, in the event that some trouble requires a bit more time to be resolved, you can do something else entirely while you wait for guidance on the live chat, which means that you will not lose time - something that's not possible if you're on the telephone.

Live Chat Support in Shared Website Hosting

In addition to the telephone and ticket support, we supply live chat support too. You'll be able to get in touch with us every single day, which includes holidays and weekends, and we will give you more details about the Linux shared website hosting that we offer in case you are not among our customers yet, or about general and billing questions in case you already have an account. Though for solely tech issues you'll need to open a trouble ticket to our tech support, as such matters will need additional time to be taken care of, you can still contact us on our live chat for some technical info. To give you an example, we can assist you to set up an email address in your e-mail client or troubleshoot numerous problems, saving you plenty of time. Even if our telephone lines are already off for the day, you can talk to a live person.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support that is designed for all of our future and present customers. If you're looking for a new web hosting account, you can chat in real time to one of our representatives and get more details about our Linux semi-dedicated hosting so that you can choose the best package for your websites. If you already have an account with us, we will be able to support you in a very timely manner with general, billing and 1st level technicalmatters. Though in certain cases you will need to open a ticket because there're situations that cannot be resolved on the live chat, we will help you with lots of common tasks, for example installing an email account in an email client or redirecting one domain to another one. In this way, you'll receive prompt assistance and you'll save time and effort.