If you've ever had a shared website hosting account before or you have dealt with any kind of online service, you probably know from your own experience that for many things it is better to consult with a live person over the phone rather than exchange support tickets or emails. If you want to learn more about a specific service before you decide to order it or when something small should be done, for example, it'll be far easier and quicker to do it live. If you are able to get hold of representatives over the phone, it is very likely that you are working with an actual website hosting supplier, not a reseller. The type of support that you'll get on the telephone varies between different companies - from common issues to professional technical support. Generally the majority of providers will offer you pre-sales assistance and 1st level telephone support, while more complicated technical issues are resolved via email or tickets.

Phone Support in Shared Website Hosting

Because we have live phone support 14 hrs every day, you'll be able to get in touch with us and speak with one of our customer support representatives to find out more about the Linux shared website hosting that we provide and make sure that our servers meet the system requirements for your websites prior to you buying anything. For your convenience, we have phone numbers on 3 continents so that you are able to call the one nearer to you - in the U.S.A., the United Kingdom or Australia. If you are already an existing customer, you'll be able to call us about general and billing issues, and about some tech ones. In case the situation is strictly technical or it can take more time to handle, you should employ our ticketing system, which will enable both you and our technical support crew to track the details provided by each side.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there is always somebody to help you when you have any questions about the semi-dedicated server packages that we offer. Whether you'd like to find out more about our plans, you have a billing issue or some general problem, you can just give us a call. Despite the fact that some more complicated issues may require a support ticket in order to give some time to our tech support team to analyze, we will assist you with countless tech questions over the phone as well, saving you time and efforts. As we have data centers on three different continents - in the U.S.A., the United Kingdom and Australia, we have local telephone lines in all of these countries as well. If you are in a different country, we also have a global number where you are able to contact us.